Penny Carter

Project Manager (Consultation), Network Rail – IP Northern Programmes

Network Rail has employed Persona on several occasions to provide Programme Officers for its TWAO Public Inquiries.

Persona constantly give an effective and efficient service and their knowledge and expertise are key to the professional management of the Public Inquiry.

Andrew Phillipson

Inspector for the Kent International Gateway Public Inquiry

Brenda’s performance throughout the Inquiry was, to my mind, impeccable. Her ability to anticipate and deal with pending difficulties before they became problems was outstanding. Her efficiency, helpfulness and sense of fair play clearly commanded the respect of all involved.

Keith Morgan

Chichester Disctrict Council

Chris Banks and Persona provided us with an excellent service when our Core Strategy was examined. Chris was thoroughly well organised and worked well with everyone involved.

Jim Dunning

Wokingham Borough Council

I would strongly recommend the use of Persona and in particular Lynette Duncan. Lynette was helpful, friendly and very efficient thus making the hearings run smoothly and reducing the stress on the planning team. When not available Persona provided the necessary back up. I am also sure that our excellent programme officer kept the Inspectorate costs low.

Michael Ellison

Inspector for the Thames Gateway Bridge Public Inquiry

I wish to record my keen appreciation of the work of Graham Groom, who acted as Programme Officer for the inquiries, together with the valuable contributions made by a number of Mr. Groom’s colleagues from Persona Associates, notably Mr. Chris Banks, who effectively took over as Programme Officer at the inquiries venue during the latter stages of the Inquiry.